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Professional Experience


Director of Business Development

Turicum Hotel Management Group


In 3 hotels responsible for:

  • development and improvement of B2B and B2C products for individual, groups, events, leisure and business segments
  • multichannel distribution & advertisement in all POS and every touchpoint in the customer journey
  • employer branding
  • project management with advertisement agencies and sponsoring partners
  • leadership of the revenue, sales & MICE teams
  • development, preparation, implementation, controlling and supervision of the business and marketing plans, sales, marketing and distribution strategies
  • rollout, configuration & customisation of SalesForce
  • implementation of GDPR 

Highlights: development of a new guest experience strategy, based on new technology with 2 main focus areas: operational efficiency improvement and guest experience augmentation | optimisation of costs and revues stream of online distribution channels | revamp of meeting & events brand

APR 2014 – DEC 2014

Director of Sales

Kameha Grand Zurich
  • Managing, staffing and coaching a team of 7 employees
  • responsible for development of all client segments for the opening of the hotel
  • acquisition of all clients from an empty database profit budget: CHF 40MM.
  • calculating the profit budget for the different outlets of the hotel
  • development and implementation of the pre-opening sales strategy
  • planing and coordination of client events, trade show participation and activities for the entire hotel (Budget CHF 1.2MM) 
AUG 2011 – MAR 2014 Carlson-Rezidor Hotel Group

Two positions in this corporation: Director of Sales at the Park Inn Zürich Airport and Assistant Director of Sales at the Radisson Blu Hotel Zürich Airport

  APR 2013 – MAR 2014  

Director of Sales & Marketing

Park Inn by Radisson, Zürich Airport

  • Leader of sales & events Teams (4 employees)
  • responsible for all segments (leisure, corporate, individual, groups)
  • responsible for advertisement, PR, and marketing activities
  • total key account management
  • development of a new sales & marketing strategy and budget
  • client events and activities (Budget CHF 950K)
  • member of Carlson Rezidor European commission for the new CRM implementation (salesforce)

Highlights & Erfolge: Development and implementation of a new structure and strategy,  optimising client segmentation by shifting focus from leisure to business clients, thus achieving 15% RevPar increase in one year.

  AUG 2011 – MAR 2013  

Assistant Director of Sales

Radisson Blu Hotel, Zürich-Flughafen

  • Leader of the sales team (6 employees)
  • responsible for the pharmaceutical segment and key accounts portfolio
  • development of new accounts in canton Basel, Great Britain and Americas
  • development and implementation of sales & marketing strategy plan
  • planing and coordination of client events, sales activities and fair trades (Budget CHF 1’380K)

Highlights:  Acquisition 3 new key accounts (expected incremental revenue for 2013: CHF 898K/year) | Due to new strategy implemented in 2012 for SME accounts, incremental rev.: CHF 100K | member of Carlson Rezidor European commission for the new CRM implementation (salesforce)

OCT 2008 – JUL 2011   Accor Hospitality Switzerland
    Two positions in this corporation: Front Office Manager at the Novotel Zurich Airport Messe and Sales & Account Manager at the Accor Sales Office Switzerland  
  NOV 2010 – JUL 2011  

Front Office Manager

Novotel Zurich Airport Messe

  • Leader of a 12-man team
  • design and implementation of new front office SOPs
  • Contributed to development of revenue and costs budget plan & forecast

Highlights: Increase of guest satisfaction from 69% to 92%, reduction of employee turnover from 46% to 8%.

  OCT 2008 – OCT 2010  

Sales & Account Manager

Accor Sales Office Schweiz

  • Customer relations with Accor clients (B2B)
  • responsible for the northeast of  Switzerland
  • corporate strategy development
  • market research for the Novotel Zurich Airport Messe
  • Development of the sales & marketing strategy plan

Highlights: acquisition of 2 new key accounts (revenue per account: over CHF 100K worldwide) | development of existing portfolio by CHF 200K year over year

 NOV 2009 – MAI 2016

Guest Lecturer

HTW Chur
  Yearly class about business and cultural diversity in South America
2005 – 2008

Several Positions

5 Star Hotels in Zürich

    Several Managerial an non managerial positions in front desk, food & beverage and events departments in hotels such as Baur au Lac und former. Sofitel Zürich 
1998 – 2000

Websoftware Developer

Warp InternetWorking

    Development of Software in Perl, Java, C++ und PHP for integration of databases and web applications.


2013 –2014



2004 –2007

Eidg. Hôtelier-Restaurateur HF


2002 – 2003

Systems Engineering FH (4 semesters)


2000 – 2001

Information Technology (IT) (2 semesters)


1996 – 2000 

High School

Colegio Santo Americo











mySQL, Oracle, Perl, Java, PHP, Python, VB


Typo3, Wordpress, Refinery, Concrete5


Salesforce, Cobra, Zoho, Hubspot


Mac & Windows, Office, Adobe CS, Corel Suite


Social Media Marketing, Google Suite Tools, YouTube Marketing, E-Mail Marketing, DSGVO

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